Scam prevention • Waterloo Region

There’s always
a moment
before.

Before you send. Before you transfer. Before you trust. Before you pay. Pause Before Pay is learning from real experiences to understand what could create the moment that stops a scam.

Private • No name required • Nothing to buy
Try the pause
Immediate action required.

There is a serious problem connected to your name. Stay on the line. Do not tell anyone. Follow the instructions you're given.
You created time.

Stop the conversation. Find the organization independently and verify what you've been told before doing anything else.
The Film

Watch the moment
before.

An ordinary moment can become a chain of authority, fear, pressure and instructions. The important moment is the one before the money is gone.

Pause Before Pay • Stop · Think · Verify Cambridge • Kitchener • Waterloo
How scams move

Pressure builds.
Until something interrupts it.

We’re interested in the point where a scam could still realistically have been stopped.

01Contact
02Authority
03Fear
04Pressure
05Control
06 ● | PAUSE
07Payment
A simple response

Stop. Think. Verify.

01

Stop.

Break the momentum. You do not have to stay on the call, continue the conversation or act immediately.

02

Think.

Notice the pressure. Urgency, secrecy and fear can make an unusual request feel normal.

03

Verify.

Contact the organization independently using information you find yourself — not information supplied by the caller.

Share your experience

Tell us what happened.
Your way.

Write it. Tell it. Or show it. Pick whichever feels easiest.

● | Before you share Please don't include passwords, PINs, verification codes, banking credentials, account numbers or crypto wallet information. You don't need to give us your name.
Choose your way
1

How do you want to tell it?

Choose one. Text, audio or video — you only need to share your experience once.

Write it

What happened?

Start wherever feels easiest.

A few sentences is enough. It doesn't need to be perfect.
Tell it

Tell the story naturally.

Record your voice, pause whenever you need to, listen back and re-record if you want.

If more than one microphone appears, choose the one you want to use.
RECORDING
00:00
We're recording your story.
✓ Recording complete and ready for playback. This does not mean the file has been uploaded.
or use an existing recording

Selecting a file does not send it. Media is uploaded when you submit your story.

Show it

Tell us face-to-face.

Turn on your camera, see yourself, then record when you're ready.

Your browser may show your computer camera, webcam or another connected device. Choose whichever camera and microphone you want.
CAMERA PREVIEW
✓ Recording complete and ready for playback. This does not mean the file has been uploaded.
or use an existing video

Selecting a file does not send it. Media is uploaded when you submit your story.

3

Thank you for sharing.

You've already done the important part. Before submitting, is there anything else you'd like us to understand?

Maybe there was something someone could have said or done to help. This is optional.

Your story. Your choice.

Sharing your experience for private research does not automatically give permission to publish your words, voice, image or identity.

If you'd like us to contact you, please provide your email above.

✓

Thank you for sharing.

Your experience matters. Every story helps us better understand the moment before.

The Before Mark

The dot represents you. The line represents the point of no return. The dot always comes before the line.

About the initiative

Built around
the moment before.

Pause Before Pay is an independent community-focused scam-prevention initiative beginning in Cambridge, Kitchener and Waterloo.

We're learning from people who were scammed, almost scammed, stopped in time or helped someone else recognize a scam.

Our goal is to understand what made a scam believable, what created pressure, and what could have stopped it.

Trust and transparency

Your experience.
Your choice.

Sharing should never feel like another demand for personal information.

01

Stay anonymous

You don't have to include your name or identifying information.

02

Nothing to buy

We never ask for money, cryptocurrency, gift cards, passwords, PINs or codes.

03

Independent initiative

We are not a bank, police service, government agency or financial institution.

FAQ

Good questions.

Yes. Your name and email are optional. Your recording may still contain identifying information, so only include what you're comfortable sharing.
Those experiences are valuable too. Understanding what stopped a scam helps us learn how to prevent another.
Yes. You can record directly on this page, pause and resume, review your recording, and submit up to five minutes of audio or video.
No story is automatically approved for public use. We would need separate permission before publishing your words, voice, image or identity.
Your experience matters

There's always
a moment before.

Help us understand the moments that could prevent someone else from losing money.

Share Your Story
Markus, founder of Pause Before Pay
A note from the founder

This started with a real experience.

I'm Markus. I started Pause Before Pay after experiencing just how convincing and overwhelming a scam can be.

A phone call that sounded official quickly became frightening. I was pressured to leave work, withdraw money from my bank, and take it to a Bitcoin ATM.

In the middle of it, the urgency felt real. Everything was happening so quickly that there was barely a moment to stop and think.

I kept wondering what could have interrupted that moment. What could have helped me pause?

That's why I'm listening to people who've been scammed, almost been scammed, stopped in time, or helped someone else.

I want to understand what makes these situations believable, what creates the pressure, and what could help someone recognize what's happening before it's too late.

This isn't about judging anyone or telling people what they should have done differently. It's about learning from real experiences and finding ways to help others.

There's nothing to buy here. You don't have to share your name. If you choose to tell your story, I'll treat it with care.

Markus Founder, Pause Before Pay
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.